Refund Policy
At Car Simplified, we strive to provide our customers with a seamless car subscription experience. However, we understand that sometimes circumstances change. Below is our refund policy for car subscriptions.
Subscription Cancellation
You may cancel your subscription at any time. To qualify for a refund, cancellations must be submitted at least 7 days before your next billing cycle. For cancellations made after this period, you will not be eligible for a refund for the current month’s subscription fee.
Refund Process
1. **Requesting a Refund**: To initiate a refund, please contact our customer service team at [email protected] with your subscription details and reason for cancellation.
2. **Processing Time**: Refund requests will be processed within 5-7 business days after the cancellation is confirmed.
3. **Refund Method**: Refunds will be issued to the original payment method. Please allow additional time for processing by your bank or credit card provider.
Exceptions
– Refunds will not be provided for any fees related to damages incurred to the vehicle during the subscription period.
– If you have taken advantage of any promotional offers, please note that the terms of those promotions may affect your refund eligibility.
Contact Us
If you have any questions regarding our refund policy or need assistance with your subscription, feel free to reach out to us at:
- Email: [email protected]
Thank you for choosing Car Simplified. We appreciate your understanding and look forward to serving you in the future!